1777bet Privacy Policy – Player Personal Data Protection

1 Introduction & Scope of This Policy

1777bet ("kami", "Platform") operates with full commitment to protecting the personal data of all its users. This Privacy Policy is drafted in accordance with the requirements Personal Data Protection Act 2010 (PDPA) Malaysia and international standards for responsible data management.

This policy applies to all information you provide to us when registering an account, making deposits or withdrawals, using our gaming services, contacting customer support, or simply browsing the website 1777bet. It also covers data we collect automatically when you interact with our platform.

By using the services of 1777bet, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact us before continuing to use the platform.

2 Types of Personal Data We Collect

To provide the best service and ensure the security of your account, 1777bet collects various categories of personal data. Below is a comprehensive overview of the data we collect:

Some data is collected directly when you provide it during registration or when contacting our support. Other data is collected automatically through cookie technology, server logs, and analytics tools used in the operation of our platform.

3 How We Use Your Personal Data

1777bet uses collected data for various legitimate purposes necessary for the operation of our platform. Below is a detailed explanation of how your data is used:

• Account Management: Creates, verifies, and maintains your player account, including the KYC process required by regulators.
• Transaction Processing: Processes all deposits, withdrawals, and financial transfers securely and accurately.
• Service Delivery: Enables you to access all available games, promotions, and platform features.
• Security & Fraud Prevention: Identifies and prevents fraudulent activity, money laundering, and unauthorized use of the platform.
• Customer Support: Addresses inquiries, resolves complaints, and provides effective technical support.
• Legal Compliance: Fulfils compliance obligations under Malaysian law and applicable regulatory requirements.
• Platform Enhancements: Analyses usage patterns to enhance user experience, platform performance, and game offerings.
• Marketing Communications: Sends promotional information, bonus offers, and platform updates — only with your consent.

4 Legal Basis for Data Processing

Every personal data processing activity carried out by 1777bet is based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Consent: You have provided explicit consent during account registration for data processing for specific purposes.
• Contract Performance: Processing is required to fulfil our contractual obligations to you as a registered player.
• Legal Obligation: We are required by Malaysian law to process certain data for regulatory compliance purposes.
• Legitimate Interest: Processing is required for legitimate business interests such as fraud prevention and platform security, provided it does not override your fundamental rights.

5 Data Sharing & Disclosure

1777bet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we share personal data in limited and controlled circumstances as follows:

• Payment Processors: Required financial data is shared with licensed payment processors such as FPX, TNG eWallet and Boost to process your transactions.
• KYC Service Providers: Identity documents and verification information are shared with recognised third-party KYC service providers.
• Game Software Providers: Minimal gaming data is shared with our gaming software providers to ensure session continuity.
• Regulatory Authority: We disclose necessary data to Malaysian authorities when required by court order or legal obligation.
• Anti-Money Laundering (AML): Certain data may be shared with financial crime prevention agencies in the context of lawful investigations.

All third parties who receive your personal data are contractually required to maintain the confidentiality of that data and use it only for the specified purpose. They are not permitted to process your data for any other purpose without our authorisation.

6 Data Security & Protection Measures

1777bet continuously invests in the latest security infrastructure to ensure your personal data is always protected at the highest level:

• 256-bit SSL Encryption: All communications between your device and our servers are protected by 256-bit SSL encryption — the same standard used by leading financial institutions.
• Segregated Database: Financial data is stored in an environment fully isolated from the gaming system, reducing the risk of cross-exposure.
• Two-Factor Authentication (2FA): 2FA is available for all accounts to add an extra layer of security during login.
• Continuous Monitoring: Our security team monitors account activity and transactions 24 hours a day to detect any suspicious anomalies.
• Regular Security Audits: We conduct regular penetration testing and security audits by independent third parties.
• Staff Training: All staff who handle personal data undergo comprehensive data protection training.

7 Cookies & Tracking Technologies

Website 1777bet uses cookies and similar tracking technologies to enhance your experience and enable essential platform functionality. Below are the cookie categories we use:

• Essential Cookies: Required for basic platform functions such as login session verification, security and navigation. These cookies cannot be disabled.
• Functional Cookies: Saves your preferences such as language, currency, and display settings for a more personalized experience.
• Analytics Cookies: Helps us understand how players interact with our platform so we can make continuous improvements.
• Performance Cookies: Collects technical performance data to identify and resolve issues that may affect your experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your gaming experience. Note: essential cookies cannot be disabled as they are required for your account security.

8 Data Retention Period

1777bet retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law:

• Active Account Data: Retained for the duration your account remains active and used to provide continuous services.
• Financial Transaction Records: Retained for a minimum of 7 years after transactions, in line with Malaysia's anti-money laundering legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure or the end of the business relationship.
• Support Communication Data: Customer support conversation records are retained for 2 years for quality assurance and dispute resolution purposes.
• Technical Logs: Access and security logs are retained for 12 months for security and incident investigation purposes.

When data is no longer needed and there is no legal obligation to retain it, 1777bet will delete or anonymise that data using secure, irreversible methods.

9 Your Rights Under PDPA

As a data subject, you have rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). 1777bet fully respects and facilitates the exercise of these rights:

10 Children's Data Protection

1777bet is an online gambling platform intended exclusively for individuals aged 18 years and above. We do not intentionally collect, store or process any personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered an account on our platform are urged to contact us immediately.

11 Privacy Policy Amendments

1777bet reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

• In-app or website notification before changes take effect.
• Notification emails sent to the address registered in your account.
• Updates the "Last Updated" date displayed at the top of this page.

Continued use of the platform 1777bet after any Privacy Policy amendment is published will be considered your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we handle your personal data.

12 Contact Our Privacy Officer

For any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Privacy Email: [email protected] (subject: "Privacy Enquiry")
• Live Chat 24/7: Available via the chat icon at the bottom right corner of the platform.
• FAQ: Visit FAQ page for answers to common privacy questions.

We aim to respond to all privacy inquiries within 14 working days. For complaints we are unable to resolve, you have the right to refer the matter to Personal Data Protection Commissioner of Malaysia.